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Frequently Asked Questions

Questions about this channel? Explore the most common FAQs.

Who receives the reports submitted through the Ibratec Reporting Channel?

All reports submitted through this portal, by phone (0800-900-0149) or email (ibratec@helloethics.com), are received and stored by Hello Ethics, an independent, specialized company contracted to provide this service, ensuring confidentiality and impartiality.

Why doesn’t the Ibratec Reporting Channel receive the reports directly?

Outsourcing this service to Hello Ethics demonstrates the organization’s commitment to fostering an environment that encourages honesty and ethical behavior among all employees. It also ensures that information is handled independently and privately.

Can I be identified when submitting a report?

If you choose to identify yourself, your name will only be accessible to the Ibratec Ethics Committee, which may contact you for clarification and additional information. If you prefer, you may also submit reports completely anonymously.

Can I face retaliation for making a good-faith report?

Ibratec prohibits any form of retaliation against employees who make legitimate reports or report violations of the Ibratec Code of Conduct. If you feel you are experiencing retaliation, use this channel to report the situation.

Why should I report?

Misconduct can affect organizational climate, motivation, productivity, service quality, reputation, and financial results, compromising the institution’s ability to create jobs and income. By reporting, you help maintain an ethical and healthy work environment for everyone.

Should I tell my colleagues I made a report?

No. If you decide to file a report, avoid discussing your decision with anyone, including close colleagues. Confidentiality is essential to ensure the integrity of the process.

How many times should I report the same occurrence?

If the situation is real or poses a potential risk, file the report only once. Duplicate reports can delay proper handling and create confusion in the investigation process.

Can I submit my report from home?

Yes. You can access the Ibratec Reporting Channel portal from any location with internet access. You can also call 0800-900-0149 or email ibratec@helloethics.com.