All reports made on this portal or email denuncias.vila11@helloethics.com are received and logged by Hello Ethics, an independent and specialized company hired to perform this activity.
Outsourcing the anonymous registration service by hiring Hello Ethics, demonstrates that the organization is truly concerned with establishing an environment that promotes and encourages honesty and ethical behavior of all its employees and collaborators, at all hierarchical levels.
If you have chosen to identify yourself in a report, access to your name will be unique to the members of the Ethics Commitee, who may contact you to obtain more information and clarify doubts, making the process richer analysis and with possibilities of a more reliable. In addition, you will also be able to make complaints anonymous, if you do not wish to identify yourself.
This office will restrain retaliatory action against the employee who indicates a legitimate concern or issues of noncompliance with the Vila 11's Whistleblowing Channel Code of Conduct. If you feel that you may be suffering any kind of retaliation, you can use this channel to report the facts.
A diversion of conduct can affect the climate in the environment organisational, motivation, productivity, quality of the products, the image of the institution, the results financial and, finally, the ability to generate employment and income.
If you decide to raise a complaint, you should not comment about it with anyone, not even your closest colleagues.
If you are reporting an actual or potential situation, just do it once.
Yes, you can access the Vila 11's Whistleblowing Channel Portal (www.helloethics.com/vila11) from home or any other location with internet access. In addition, you can also express yourself through email denuncias.vila11@helloethics.com.