Marubeni Brasil Ethics Channel

Marubeni Brasil is committed to the highest standards of integrity, quality, ethics, partnership, and respect in all its relationships.
The Marubeni Brasil Ethics Channel is a secure communication tool that allows you to submit reports, suggestions, compliments, or ask questions. All reports registered through this channel are confidential and may be submitted anonymously. Marubeni Brasil maintains a strict non-retaliation policy for those who, in good faith, report situations they become aware of.
This tool allows the company to collect and process information from employees, clients, suppliers, or partners regarding potential violations of the Marubeni Brasil Code of Ethics and Conduct, Internal Policies, or applicable laws and regulations.

For emergencies or situations involving imminent risk to life, please contact the emergency services by dialing 190 or the emergency number in your region.

In addition to this Channel, you may also use the telephone service by calling 0800 724 8674 from Monday to Friday, from 7:00 a.m. to 7:00 p.m., with live operator assistance. After 7:00 p.m., as well as on Saturdays, Sundays, and holidays, you may leave a recorded message through the IVR system or send an email to mbsa-denuncia@helloethics.com.

Another option is to use the WhatsApp Chatbot, which is simple, anonymous, and secure.

All information submitted through this channel will be handled confidentially and in accordance with applicable data protection laws. Reports should be made in good faith and based on a reasonable belief that the information provided is true. Marubeni Brasil strictly prohibits retaliation against anyone who, in good faith, reports a concern or participates in an investigation.

For other matters related to Marubeni Brasil products and sales, please contact the department responsible for your request or call +55 35 3449-2022.