The Metalfrio is committed to the highest standards of integrity, quality, ethics and respect for those with whom it interacts.
The Ethics Channel is a safe communication tool for you to make complaints and suggestions. All reports registered on this Channel are confidential and may be made anonymously. The Metalfrio values non-retaliation from those who in good faith report occurrences of which they are aware.
Essa ferramenta permite coletar e tratar informações de colaboradores, clientes, fornecedores ou parceiros que ajudem a companhia com relatos sobre violações ao Código de Ética e Conduta, Políticas Internas da Metalfrio ou legislação vigente.
Besides this Channel, you can also use phone resources via 0800-200-3563 (Brasil only) Monday through Friday from 7 am to 7 pm with service by operators. After 7pm, Saturdays, Sundays and holidays you can leave a message recorded or send an email to metalfrio@helloethics.com.
For other matters related to products and customer service, please contact Contact Us at 0800-702-0052, by email lifecycle@metalfrio.com.br or by https://www.metalfrio.com.br/servicos-e-suporte .
Report behavior or situations that violate the Code of Conduct, Metalfrio's Internal Policies or current legislation.
Contribute with suggestions that provide improvement in routines and in the work environment related to the Human Resources area.
Recognize someone, some area or some outstanding action that is aligned with the company's values.
Clarify doubts about Metalfrio's Code of Ethics and Conduct and Policies.
If you don't want to, there's no problem! We won't collect personal information or cookies.
For more information about the use of your data, consult our Hello Ethics Data Protection Policy.
