Serra Verde is strongly committed to conducting its business with integrity and ethics. All employees, clients, suppliers, service providers, and business partners are expected to promptly report any known or suspected violations of its Compliance Program.
To this end, Serra Verde provides a secure and exclusive channel to receive reports of corruption, fraud, human rights violations, environmental infractions, and other irregularities under the Brazilian Anti-Corruption Law (No. 12.846/2013), as well as any breaches of its policies, Code of Ethics and Conduct, internal rules, or applicable regulations.
All reports submitted through this channel are confidential and may be made anonymously. Serra Verde encourages its employees and partners to use the Reporting Channel and guarantees fair handling of the facts and non-retaliation against anyone who reports in good faith. False reports intended to harm others are strictly prohibited.
In addition to this channel, you may call 0800-892-2293 Monday to Friday from 7 am to 7 pm for operator assistance, or leave a recorded message after hours, on weekends, and on holidays. You may also send your report via email to mineracaoserraverde@helloethics.com.
Another option is to use the WhatsApp Chatbot – easy, anonymous, and secure.
For other inquiries, please contact the Serra Verde “Contact Us” page at https://svpm.com.br/br/entre-em-contato/.
By using this channel, you agree to the above terms.
For more information on how your data is used, please consult our Data Protection Policy .